I had such a pleasant experience with Vimar Auto from the moment I walked in the door. My insurance company was not taking action to get me in a rental car, and Sam, the owner of Vimar, quickly took care of me and my car. It looks amazing!
I know from one of my friend's experience that they are doing very good job. They do high quality job and the quality comes with a price, they are a bit pricey. Last time we went there knowing what is wrong with our car, crack on radiator, hole on wiper water tank etc. and asked for the price. We are told that they can give a price by tomorrow since they need to check what is exactly wrong. Next day, Samir called us,we are told that it would cost around $400, $150 higher than what the other mechanics offered. We understand that the difference might be the result of quality of the product, but we still didn't wanted to do it. The story begins here. Then, Samir started talking harshly and said that then we need to pay $95 for inspection. We argued for 5 min over the phone then we went to the store. We tried to explain that we already knew the problem, and we just went there to get a price. Also, we told him that we brought him cars before, went thorough the same process, we decided not to fix to car and he didn't charged us. He became more angry, teared the invoice that he prepared for us and told us not to come their store. Also, he said that this is not the free market(how on earth a store in US is not a free market?) and we need to accept whatever he charge us. Ultimately, we refused to pay and after 5-10 min of unpleasant experience, we got our car back. It was very rude and insulting. Even if he is the master of cars, this is not the thing that you want to see when you go to a business.
I highly recommend this company not only for their outstanding customer service, but also the excellent quality of work they provide!
The entire team is awesome, will happily recommend!
BEST AUTO SHOP IN ORLANDO! Sam is the most caring and compassionate person I've ever met. He doesn't push you to fix things that don't need to be fixed and he is extremely reasonable on pricing. I cannot say enough good things about his work- Thank you Sam!
AMAZING customer service. Jack went above and beyond to work on my daughters car. Even with the hurricane we got updates and her car was back to her quickly.
Outstanding service and customer care! Super pleased with my visit, everyone here simplified and de-stressed my concerns over storm related damage to my car. I was shown and explained the progress of each phase of the repair and services were far more affordable than I imagined.
Vimar Auto Repair is a US Car Repair based in Winter Park, Florida. Vimar Auto Repair is located at 3501 Forsyth Rd, Winter Park, FL 32792, USA.
Please contact with Vimar Auto Repair using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Vimar Auto Repair opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.